Artificial Intelligence - Sruvi IT Solutions PVT Ltd

November 28 2024
Sruvi IT

12 Agentforce Use Cases – Salesforce

What is Agentforce ? – Agentforce in Salesforce refers to a tool or application designed to enhance customer service, sales, and support operations within the Salesforce ecosystem. It combines the power of Salesforce’s customer relationship management (CRM) features with intelligent routing, automation, and integration capabilities tailored for agents and customer-facing teams. Agentforce usecases : Below […]

June 18 2023
Sruvi IT

Salesforce Launched Artificial Intelligence (AI) Cloud

Here we go. Salesforce announced AI Cloud officially on March 7th 2023. it is helpful for small and big scale companies with any type of business. Artificial Intelligence (AI) use to improve their customer experience and operations. Artificial Intelligence (AI) is rapidly changing the business growth. It is used to automating the tasks, making […]

June 13 2023
Sruvi IT

Einstein Vision in Salesforce Artificial Intelligence Cloud

Salesforce introduced Einstein vision as part of Salesforce Artificial Intelligence Cloud service .Einstein Vision the power of image recognition can easily be integrate with any app with simple clicks. Einstein Vision is a set of powerful APIs. It will allow force.com and Heroku developers to bring recognition to CRM and build AI-powered apps with […]

June 7 2023
Sruvi IT

Salesforce Einstein Customer 360

Einstein Customer 360 brings the data from sales, service, marketing and commerce to view for each customer. As per Salesforce AI algorithms, Einstein Customer 360 helps to improve the business by analyzing customer behavior, preferences, patterns, provide better understanding, anticipate customer needs. It is used to personalize customer experiences, improve customer satisfaction, and increase […]

May 30 2023
Sruvi IT

ChatGPT REST Integration with Salesforce using LWC

The OpenAI developed artificial intelligence chatbot in 2022 and named it as “ChatGPT”. “Chat” referring Chatbot “GPT” stands “Generative Pre-trained Transformer” It is used to generate human like responses. GPT-3.5 is most advanced ChatGPT version. Salesforce and ChatGPT Integration Steps : Login to https://platform.openai.com/login/ for creating API Key After login, Click on your name to […]